Bought one of these before Christmas 2025 and it worked so well I can’t imagine where all the dirt came from in the bin! Just amazing performance. I find it a little heavy in use but manage to do the main part of our home quickly and easily. Sadly in early February I discovered that it wasn’t charged so checked the mains charger with a meter and it had no output. Contacted Miele for a new charger under warranty and they agreed to send one (Still waiting after 10 days). We own several other Miele products and have never had any problems so most disappointed by this one as it has only lasted six weeks and has been useless for two weeks to date.